Refund Policy

Last updated: [DATE]

We want you to be happy with your Furlift glove. If it is not right for you, you can return it within 60 days of delivery for a full refund.

60 day guarantee

Try the glove on your furniture, your car and your clothes. If it does not outperform the pet hair tools you already own, contact us within 60 days of receiving your order and we will refund you.

How to start a return

Email us at [YOUR SUPPORT EMAIL] with your order number and a short note about the problem. We will reply with return instructions and a return address. Please do not send anything back before you hear from us.

Condition of returned items

Items should be returned in reasonable condition with any original packaging where possible. Because this is a reusable cleaning product, normal signs of use are expected and will not void your refund inside the 60 day window.

Return shipping

[CHOOSE ONE: We cover return shipping. / Return shipping is paid by the customer unless the item arrived damaged or incorrect.]

Refund timing

Once we receive and check your return we will approve the refund and issue it to your original payment method. Refunds usually appear within 5 to 10 business days depending on your bank or card issuer.

Damaged, faulty or wrong items

If your order arrives damaged, faulty or incorrect, email [YOUR SUPPORT EMAIL] within 14 days of delivery with photos and your order number. We will replace it or refund you in full, and we will cover the return shipping.

Order cancellations

If you need to cancel, contact us as soon as possible. We can usually cancel an order before it has shipped. Once it has shipped it must be handled as a return.

Exchanges

The fastest way to exchange an item is to return the original for a refund and place a new order.

Contact

[YOUR BUSINESS NAME]
[YOUR BUSINESS ADDRESS]
[YOUR SUPPORT EMAIL]